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Dustin Lacey

Chief Technology Officer, Mark-Taylor Residential
A driver of innovation, Dustin plays a pivotal role in building and shaping Mark-Taylor's ILS-independent marketing strategy. Throughout his tenure, he has expanded his oversight to include marketing, communications, project management, the Integrated Operations Network (ION), and consulting services through Tenant Source. His expertise in leveraging technology not only streamlines processes but also significantly enhances the overall resident experience.
4:45 - 5:30 PM

Thursday Day 2-February 25

What's Next Is Now: Multifamily at the Edge of Change

Session Sponsor: Moderated by Sara Scarborough Graham Multifamily’s next chapter is being shaped by the teams closest to the work: those leading marketing, operations, and technology inside today’s most forward-thinking PMCs and ownership groups. In this panel, senior leaders share how they’re making strategic bets across AI, automation, platform consolidation, brand evolution, and the resident experience. You’ll hear what trends they’re acting on, which ones they’re questioning, and how they’re building for what’s next.