Sara Scarborough Graham
Thursday Day 2-March 19
What's Next Is Now: Multifamily at the Edge of Change
Session Sponsor:
Moderated by Sara Scarborough Graham
Multifamily’s next chapter is being shaped by the teams closest to the work: those leading marketing, operations, and technology inside today’s most forward-thinking PMCs and ownership groups. In this panel, senior leaders share how they’re making strategic bets across AI, automation, platform consolidation, brand evolution, and the resident experience. You’ll hear what trends they’re acting on, which ones they’re questioning, and how they’re building for what’s next.
Friday Day 3-March 20
From Noise to Action What We Learned the Hard Way—and How Leaders Should Move Forward
As multifamily leaders, we are surrounded by ideas, tools, and tactics. But what actually works inside property management organizations? In this candid closing conversation, senior multifamily leaders share lessons learned the hard way: initiatives that didn’t deliver or worked well, strategies that stalled in execution, and how to course-correct when teams, tech, or timing aren’t aligned. This session will synthesize the key themes of MSMS 2026—including AI, performance, content, leadership, and resident experience—into a practical framework. We'll gain insights on how to decide what to implement, what to pause, and how to turn conference inspiration into focused action over the next 90 days.