Megan VanDerSnick

Senior Vice President of Client Success, Dyverse

Megan VanDerSnick is the Senior Vice President of Client Success at Dyverse, where she has spent a decade building client relationships that turn into real partnerships. With a background in Public Relations from the University of Florida, Megan has always understood that great communication is at the heart of great service, and that philosophy shapes how she leads. At Dyverse she owns the client experience, making sure every partner has the support, strategy and responsiveness they need to get the most out of their marketing programs. Ten years in the industry have given her a deep understanding of multifamily and an instinct for what clients need before they have to ask. She has also spent the last few years watching multifamily marketers fall in and out of love with AI tools, including a few of her own, which is how this session came to exist.

4:45 - 5:15 PM

Wednesday Day 1-February 24

Workshop/Hands-On Tutorial #5: It's Okay to See Other AI

Finding the right AI isn't about chasing the latest trend or finding "the one." Different tools excel at genuinely different jobs, and the best fit is the one that complements how you work, who you're speaking to, and what your business actually needs. We'll begin with a live, interactive quiz that reveals your AI compatibility style and lets you watch the room sort itself in real time. Then we'll explore the full relationship arc: making a strong first impression with a real task from your week, spotting green flags, and knowing it's serious when someone else on your team can use the process without you. We'll also cover the warning signs: when AI makes you stop sounding like yourself, when a tool is no longer earning its subscription, and when it's time to break up. Finally, we'll "meet the friends" - addressing brand voice across a portfolio, responsible AI use in client work, and human review for resident-facing content. This isn't a trendy tool roundup. Attendees will leave with a practical, repeatable framework for evaluating, adopting, and combining AI tools without overdoing it or losing their personal style. Key Takeaways:

Discover your AI compatibility style: how your multifamily role and working style shape what you actually need from a tool, and the specific way that style tends to get you burned.
Run a real first date: a test you can use this week on one task you already own, the green flags worth chasing, and the red flag most people ignore, which is when checking the work takes longer than doing it yourself.
Leave with permission to stop looking for the one: a rule for when to cancel, and a short list of what your team should never hand off.